Front Desk Assistant – Patient Scheduling & Check-In

Cooper Norcross Health; Cape May Court House (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Cooper Norcross Health in New Jersey is seeking a friendly receptionist to greet visitors, assist with check-in and checkout, and support the front-desk team across our facilities, including the Cape May Court House campus. You will schedule appointments, answer phones, verify insurance eligibility, collect co-pays, and enter information in the Practice Management System.

prior data entry and basic office equipment knowledge are required; EPIC experience and healthcare reception experience are

Qualifications

• Previous data entry or typing experience and knowledge of basic office equipment, required.
• EPIC Computer experience, preferred.
• One year of experience in customer service or reception, health care environment, preferred.

Responsibilities

• Greets visitors and assists them during check-in, intake and checkout.
• Provides outstanding customer service.
• Schedules appointments and records information in Practice Management System (Electronic Scheduling System).
• Answers telephone calls and routes appropriately.
• Verifies insurance eligibility, ensures requirements are met and explains to patients as needed.
• Collects co-pays.

Skills

Data entry

Typing

Customer service

Phone etiquette

Education

High School diploma or equivalent

Tools

EPIC Software

Job description

Cooper Norcross Health in New Jersey is seeking a friendly receptionist to greet visitors, assist with check-in and checkout, and support the front-desk team across our facilities, including the Cape May Court House campus. You will schedule appointments, answer phones, verify insurance eligibility, collect co-pays, and enter information in the Practice Management System.

prior data entry and basic office equipment knowledge are required; EPIC experience and healthcare reception experience are