Front Desk Assistant

FLORIDA ORTHOPEDICS & NEUROSURGERY LLC; Tampa (FL); Presencial; USD 23.000 - 32.000; Jornada completa

Descripción de la vacante

FLORIDA ORTHOPEDICS & NEUROSURGERY LLC is seeking a Front Desk Assistant in Tampa, FL. The role focuses on clerical support for patient services, accurate EMR data entry, appointment coordination, and welcoming patients and visitors with professional conduct.

The position emphasizes HIPAA and OSHA compliance, attention to detail, and effective communication with clinical and administrative staff to ensure a high level of patient care.

Formación

• Answering the phone with polite, consistent etiquette.
• Verify and update patient information in EMR.
• Confirm and reschedule appointments as needed.
• Greet patients and visitors and maintain a clean, organized area.

Responsabilidades

• Perform general clerical duties in support of patient services.
• Maintain confidentiality and professional conduct at all times.
• Coordinate with clinical and administrative staff to ensure smooth operations.

Conocimientos

Detail-oriented

Communication skills

HIPAA & OSHA knowledge

Medical terminology

EMR familiarity

Herramientas

EMR systems

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Assistant

Tampa, FL, US

2 days ago Requisition ID: 1438

Join the University Orthopedic Care Team as a Front Desk Assistant!

Are you detail-oriented, passionate about patient care, and looking to make a meaningful impact in a dynamic organization? We are seeking a dedicated Front Desk Assistant to join our team and

help ensure the accuracy and integrity of our practice.

About the Role:

The Front Desk Assistant will perform general clerical duties in support of patient services as directed by the Office Manager.

Key Responsibilities:

• Answering the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Scan and enter all information for a patient into the EMR system, photocopying, faxing, or assisting in the completion of forms.
• Update all new or changing patient information in EMR system. I.E; verify patient current address, phone number.
• Review all new patient information for accuracy and completion.
• Confirm patient appointments and reschedule any appointments as needed.
• Greet all patients and visitors, in person or over the telephone.
• Responsible for maintaining a clean and organized area.
• Maintain a high level of ethical conduct regarding HIPPA, patient confidentiality and professional stature.
• Collect EMR records such as laboratory reports and images as requested by the Physician.
• Able to communicate effectively and build positive relationships with all clinical and administrative staff.

What We’re Looking For:

• Detail-Oriented: You have a keen eye for detail and can produce accurate records.
• Integrity: You handle patient documentation responsibly and maintain confidentiality.
• Strong Communication Skills: Patient and/or guest interaction is a major part of this role, so you have solid verbal and nonverbal communication skills.
• Comprehensive Knowledge: You understand medical and orthopedic terminology.
• Regulation Proficiency: You abide by HIPAA and OSHA standards.
• Experience: Prior experience with Electronic Medical Records systems is desirable.

Why Join Us?

• Contribute to a patient-driven organization with a supportive and collaborative team.
• Opportunity for professional growth and continuous learning.
• Engage in meaningful work that impacts patient outcomes.