Front Desk Assistant

AFFORDABLE DENTURES & IMPLANTS,; Columbus (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking dental organization as a Dental Front Office Assistant, where your role is pivotal in transforming patient experiences. You will be the first point of contact, managing the patient lobby and ensuring seamless communication between patients and dental professionals. This position offers a fulfilling career with numerous benefits, including medical and dental insurance, flexible spending accounts, and generous paid time off. Be part of a team that values your contributions and supports your growth in a high-volume, fast-paced environment, making a real difference in the lives of patients seeking essential dental care.

Benefits

Group Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Holidays

Vacation Days

PTO Days

Flexible Spending Accounts

Ancillary Benefits

Qualifications

• Strong organizational and management skills required.
• Experience with full insurance billing and claims management.

Responsibilities

• Manage patient lobby and ensure smooth interactions.
• Schedule appointments and handle insurance billing.

Skills

Organizational Skills

Management Skills

Dentrix Software

Insurance Billing

Multitasking

Tools

Dentrix

Job description

Overview

Come join our team as a Dental Front Office Assistant!

This position is more than just a job; it is an opportunity to do what YOU love and get paid for it! You will enjoy a fulfilling career and play a vital role in changing the lives of our patients. Working alongside experienced dentists and lab professionals, you will be part of delivering life-changing tooth replacement care to hundreds of thousands of patients annually. If this sounds like the opportunity you're seeking, we would love to hear from you!

Benefits

We value our employees and recognize the effort required to provide exceptional patient care. You will receive the necessary training and support to excel in your role. Additional benefits include group medical and dental insurance, vision insurance, life insurance, flexible spending accounts (health and dependent care), 401(k), 9 paid holidays, 10 vacation days, and 5 PTO days. We also offer ancillary benefits such as hospital indemnity, accident, and critical illness insurance options.

Responsibilities

The Front Office Assistant will support the clinic's operations by managing the patient lobby professionally and efficiently, ensuring smooth interactions between the doctor, staff, and patients. Responsibilities include answering and handling phone calls, scheduling appointments, managing check-in/out processes, discussing treatment and financial arrangements, handling insurance billing to ensure timely claims processing and maximum reimbursement, among other duties as assigned.

Qualifications

Applicants must possess strong organizational and management skills, experience with Dentrix, handling dental office finances, full insurance billing (including claims submission, appeals, and denial management), and the ability to multitask. The ideal candidate can work in a high-volume, fast-paced environment while maintaining a positive and friendly attitude.

Apply today by clicking “Apply Now”!

About Affordable Care

Founded in 1975, Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, supporting over 400 dental practices across the U.S. These practices primarily perform extractions, dentures, implants, and fixed arches, with some offering on-site laboratory services for same-day dental procedures. Affordable Care supports top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. Based in North Carolina’s Research Triangle Park, our support center, along with field teams, provides business expertise and support services, handling non-clinical duties so dentists can focus on patient care (visit affordablecare.com).