Front Desk Assistant

NI Features; Charlotte (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Supportive work environment

Opportunities for professional growth

Job summary

A leading administrative services provider in Charlotte, North Carolina is seeking an organized and proactive Front Office Assistant. This role involves managing daily front office operations, greeting visitors, handling calls and mail, and providing essential administrative support. Ideal candidates should possess strong communication skills, multitasking abilities, and experience in a similar role. The company offers a supportive work environment, competitive pay, and opportunities for professional growth.

Qualifications

• Previous experience in an administrative, receptionist, or front office role preferred.
• A proactive mindset with a commitment to providing excellent service.
• Additional education or certifications are a plus.

Responsibilities

• Greet guests and visitors with a warm, professional welcome.
• Manage incoming phone calls and direct inquiries to appropriate departments.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain the appearance and organization of the front desk and common areas.
• Assist with scheduling, calendar coordination, and meeting room bookings.
• Provide general administrative support including data entry, filing, and documentation.
• Serve as a resource for internal staff and assist with office supply management.
• Support other office coordination tasks as needed.

Skills

Strong communication skills

Organizational abilities

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Charlotte, North Carolina, United States

Are you organized, approachable, and ready to be the friendly face that keeps everything running smoothly? We’re looking for a professional and proactive Front Office Assistant to join our team and ensure our office remains welcoming, efficient, and well‑coordinated.

In this vital role, you'll be the first point of contact for visitors, clients, and team members. You'll help manage day‑to‑day front office operations and provide essential administrative support to keep the workplace flowing with ease.

Key Responsibilities

• Greet guests and visitors with a warm, professional welcome
• Manage incoming phone calls and direct inquiries to the appropriate departments
• Handle incoming and outgoing mail, packages, and deliveries
• Maintain the appearance and organization of the front desk and common areas
• Assist with scheduling, calendar coordination, and meeting room bookings
• Provide general administrative support including data entry, filing, and documentation
• Serve as a resource for internal staff and assist with office supply management
• Support other office coordination tasks as needed

What Were Looking For

• Strong communication skills and a friendly, professional demeanor
• Excellent organizational and multitasking abilities
• Comfortable using Microsoft Office Suite and general office systems
• Previous experience in an administrative, receptionist, or front office role preferred
• A proactive mindset with a commitment to providing excellent service
• High school diploma or equivalent; additional education or certifications are a plus

Why You'll Love This Role

• A supportive, team‑focused work environment
• Clear structure with opportunities to grow professionally
• Competitive pay and benefits
• A chance to play a key role in shaping positive daily experiences for guests and staff
• Consistent schedule and a centrally located office

Ready to Apply?

If you're ready to bring professionalism, positivity, and organization to the front lines of our office, we'd love to hear from you.
Apply now and become a valued part of a team that truly appreciates the power of first impressions.