Front Desk ASC - ARMENIA ASC

Physician Partners of America; Tampa (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Physician Partners of America in Tampa, FL is seeking a Front Desk ASC to greet patients and manage daily front office tasks on surgery days.

You will ensure charts and deposits are accurate, perform audits, schedule into HST, and assist with pre-surgery calls and payments.

This role requires HIPAA knowledge, strong communication, and proficiency with MS Office and EMR systems.

Qualifications

• 2 years front desk experience in medical office.
• Good verbal and written skills.
• Proficient with computer programs and office equipment.

Responsibilities

• Greet patients upon entry and handle daily front office tasks.
• Schedule patients into HST at least 2 weeks out and checked daily for updates.
• Assist with phone calls to patients 3-5 days prior to surgery with financial expectations.
• Offer patients payment plans if needed per policy.
• Check in patients; prepare deposits and complete deposit logs.
• Answer phones professionally and within 4 rings.
• Scan invoices and charting into the EMR system.
• Log chart audits and patient satisfaction scores.
• Co-pay collections, invoices, deposit logs, charts, and audits completed in timely manner.

Skills

HIPAA knowledge

Prioritization

Multi-tasking

Payment calculations

Analytical skills

MS Office

Communication skills

Team collaboration

Tools

HST

EMR systems

Job description

JOB TITLE: Front Desk ASC

The primary responsibilities of this position are to greet patients upon entry and handle daily front office tasks and surgery days. The important function is to assure charts and deposits are accurate and perform ongoing and occasional audits.

JOB DESCRIPTION:

• Schedule patients into HST, the ASC computer program, at least 2 weeks out and checked daily for updates
• Assist with phone calls to patients at least 3-5 days prior to surgery with financial expectations
• Offer patients payment plans if needed per policy
• Check in patients Prepare deposits and complete deposit logs
• Answer phones with a pleasant, professional demeanor within 4 rings
• Scan invoices
• Scan charting into the EMR system
• Log chart audits and patient satisfaction scores
• Co-pay collections, invoices, deposit logs, charts, and expected audits completed in timely manner
• Demonstrate professional, courteous demeanor with patients, visitors, and staff

JOB REQUIREMENTS:

• 2 years prior medical office front desk experience
• Good verbal and written skills
• Proficient with computer programs and office equipment

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of HIPAA standards
• Ability to prioritize and multi-task in a fast paced, changing environment
• Ability to calculate payment amounts for patient responsibility and co-pays
• Analytical and problem solving skills
• Computer skills with MS Office (Word, Excel, Power Point, Outlook, Visio, Project, Sharepoint, etc.).
• Great oral and written communication, and listening skills.
• Experience working collaboratively in a team-oriented environment.

HOURS AND WORKING CONDITIONS:

Our ASCs are located in Florida and Texas. The job will be Monday through Friday and work hours may be subject to change with surgery schedule. Noise or Vibrations: Copy machine, phones, computer and printer, other office equipment