Front Desk Ambassador: Warm Welcomes, Growth & Benefits

Serenity Mental Health Centers; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

3-day work week schedule

PTO 10 days (15 after first year)

10 paid holidays

Health, dental, and vision coverage (0

401k plan

Referral rewards program

Job summary

Serenity Mental Health Centers is seeking a Front Desk Receptionist in Houston to greet visitors, answer calls, and ensure a welcoming environment. You will manage check-ins, verify information, and assist with forms while using scheduling tools and office systems.

The role emphasizes calm energy, strong organization, and a can-do attitude in a busy clinic setting. Training will cover the specific processes for patient flow and confidential data handling.

Qualifications

• Minimum 1+ year in fast-paced, service-oriented roles.
• High School Diploma or GED required.
• Comfortable using email, scheduling systems, and databases.

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors by remembering names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out where needed as part of a collaborative team.

Skills

Calm energy

Attention to detail

Strong team spirit

Multitasking

Digital tools

Privacy/confidentiality

Experience in service roles

Education

HS diploma or GED

Tools

Scheduling software

Office databases

Email usage

Job description

Serenity Mental Health Centers is seeking a Front Desk Receptionist in Houston to greet visitors, answer calls, and ensure a welcoming environment. You will manage check-ins, verify information, and assist with forms while using scheduling tools and office systems.

The role emphasizes calm energy, strong organization, and a can-do attitude in a busy clinic setting. Training will cover the specific processes for patient flow and confidential data handling.