Front Desk & Airport Shuttle Specialist

SouthEast Alaska Regional Health Consortium (SEARHC); Sitka (AK); On-site; USD 34,000 - 3,509,000; Full time

Job summary

SouthEast Alaska Regional Health Consortium (SEARHC) is seeking a Hotel Front Desk Agent to serve Sitka, AK, delivering exceptional customer service during check-ins and check-outs. You will manage reservations and provide local information to guests.

Responsibilities include coordinating airport transport, handling payments, and ensuring a professional, welcoming front desk environment in line with SEARHC standards.

Qualifications

• High school diploma or equivalent required; associate degree or hospitality training preferred.
• Alaska Driver’s License with clean driving record.

Responsibilities

• Greet guests warmly and manage check-ins and check-outs.
• Coordinate room reservations, cancellations, and modifications.
• Provide information about hotel services and local attractions.
• Handle payments and issue room keys.
• Operate the hotel shuttle and assist with airport transportation.
• Maintain a clean and organized front desk area.
• Follow hotel policies, procedures, and safety standards.
• Process staff travel arrangements and after-hours support.

Skills

Customer service

Hospitality experience

Computer skills

Multitasking

Communication skills

Education

High school diploma or equivalent

Associate degree or hospitality training

Tools

Reservation systems

Job description

SouthEast Alaska Regional Health Consortium (SEARHC) is seeking a Hotel Front Desk Agent to serve Sitka, AK, delivering exceptional customer service during check-ins and check-outs. You will manage reservations and provide local information to guests.

Responsibilities include coordinating airport transport, handling payments, and ensuring a professional, welcoming front desk environment in line with SEARHC standards.