Front Desk Agent - Sports Dome (Evenings & Weekends)

Oakland University; Oakland (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

A university sports facility is seeking a Front Desk Worker to be the first point of contact for guests. This role involves managing check-ins and check-outs, providing excellent customer service, and maintaining a clean front desk area. The ideal candidate should have a high school diploma, strong communication skills, and the ability to multitask effectively. Flexible hours, including weekends and holidays, are required for this position.

Qualifications

• High school diploma or equivalent is required.
• Prior experience in a customer service or front desk role is preferred.
• Strong communication and interpersonal skills are necessary.
• Ability to multitask in a fast-paced environment.
• Must have a professional appearance and demeanor.
• Flexible hours required, including weekends and holidays.

Responsibilities

• Greet and welcome all guests with a positive attitude.
• Manage guest check-ins and check-outs, processing reservations.
• Ensure the front desk area is clean and well-stocked.
• Provide accurate information about the facility and services.
• Address and resolve guest inquiries or issues efficiently.

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Education

High school diploma or equivalent

Tools

MS Office

Reservation software

Job description

A university sports facility is seeking a Front Desk Worker to be the first point of contact for guests. This role involves managing check-ins and check-outs, providing excellent customer service, and maintaining a clean front desk area. The ideal candidate should have a high school diploma, strong communication skills, and the ability to multitask effectively. Flexible hours, including weekends and holidays, are required for this position.