Front Desk Agent - Renaissance Palm Springs Hotel

Remington Hospitality; Palm Springs (CA); On-site; USD 22,730 - 25,485; Full time

Job summary

A prominent hotel chain is looking for a Front Desk Agent at their Palm Springs location. The role involves greeting guests, managing check-ins and check-outs, and handling reservations efficiently. The ideal candidate should have strong communication skills and be proficient with cash handling. This full-time position offers an hourly rate between $16.50 and $18.50 based on experience.

Qualifications

• Ability to greet and communicate with guests cordially.
• Complete knowledge of Front Office computer or manual system.
• Proficient in managing cash and processing payments.

Responsibilities

• Check guests in and out promptly and professionally.
• Assist in pre-registration and blocking of reservations.
• Review reservations with special requests and block rooms.

Skills

Guest communication skills

Cash handling

Reservations management

Knowledge of hotel policies

Job description

Join to apply for the Front Desk Agent - Renaissance Palm Springs Hotel role at Remington Hospitality

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.

Know how and where to post all charges promptly, accurately and efficiently.

Have complete working knowledge of the Front Office computer or manual system, including all daily transactions and those not performed often.

Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.

Review reservations with special requests and work to block rooms accordingly.

Have knowledge of hotel rates, discounts and how to handle each.

Have working knowledge of reservations and procedures, including how to take same-day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Hourly Rate Range: The hourly rate for this position ranges from $16.50 to $18.50, depending on experience and qualifications.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality