Front Desk Agent/Recruiter

Holland America-Princess (Holland America Dawson City Inn); Ketchikan (AK); Hybrid; USD 62,000 - 68,000; Full time

Job summary

Holland America-Princess (Holland America Dawson City Inn) in Ketchikan, AK is seeking a Front Desk Agent/Recruiter to welcome visitors and support HR operations, including recruiting and onboarding.

The role requires proficiency in Microsoft Office, clear policy communication, and strong organizational skills. You will coordinate events, handle mail, assist with basic accounting tasks, and provide clerical support to HR and Finance teams.

Qualifications

• Basic understanding of Microsoft Office applications.
• Ability to communicate company policy and procedures to staff.
• Strong organizational skills and attention to detail.

Responsibilities

• Coordinate company events including Employee Appreciation events and events at The Mill at Ward Cove for cruise ship passengers.
• Assist Human Resources Manager with employee recruiting and onboarding.
• Parking Permit intake and maintenance.
• Monitor the WCDG Info inbox and forward emails to applicable departments.
• Collect mail and distribute accordingly.
• Perform basic cash counting and deposit duties as outlined by the Accounting Manager.
• Provide clerical support to the Human Resources and Accounting departments.
• Scan requested documents and forward them to the applicable departments.
• Order requested supplies for office and company events as needed.
• Perform other duties as assigned by the Human Resources Manager.

Skills

Microsoft Office

Policy communication

Organizational skills

Education

High school diploma/GED

Job description

Human Resources

Front Desk Agent/Recruiter

Ketchikan

$62,400.00 - $68,000.00 / year

Full time

Job Summary:

The Front Desk Agent provides a welcoming environment for office visitors and assists with directing visitors and staff to the proper department. This position also performs clerical and organizational tasks as part of the office team.

Duties/Responsibilities:

• Coordinate company events including Employee Appreciation events and events held at The Mill at Ward Cove for cruise ship passengers. Does not include housing events prepared by the Housing Manager.
• Assist Human Resources Manager with employee recruiting and onboarding.
• Parking Permit intake and maintenance.
• Monitor the WCDG Info inbox and forward corresponding emails to applicable departments.
• Collect mail and distribute accordingly.
• Perform basic cash counting and deposit duties as outlined by the Accounting Manager.
• Provide clerical support to the Human Resources and Accounting departments.
• Scan requested documents and forward them to the applicable departments.
• Order requested supplies for office and company events as needed.
• Perform other duties as assigned by the Human Resources Manager.

Required Skills/Abilities:

• Basic understanding of all Microsoft Office Applications.
• Great comprehension of company policy and procedure and ability to communicate them with staff.
• Great organizational skills.

Education and Experience:

• High school diploma/GED.
• Driver's License required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.