Front Desk / Billeting-Prudhoe Bay

Kansas City Area Transportation Authority; Alaska; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health/Dental/Vision/401K

Job summary

Kansas City Area Transportation Authority seeks an Administrative Front Desk Clerk for a camp environment in Alaska. You'll provide front desk support, manage billeting details, and help maintain daily office operations.

The role requires a high school diploma, proficiency with MS Outlook, Word and Excel, and the ability to stay calm under pressure while delivering friendly, patient service to guests.

Qualifications

• High school diploma or GED equivalent.
• 1 year of work experience or training preferred.
• Proficiency in MS Outlook, Word and Excel.
• Ability to lift 20 pounds and perform light physical tasks.
• Respond to guests’ requests promptly and professionally.
• Ability to work as part of a team and independently.
• Must pass pre-hire screenings (drug test, background).

Responsibilities

• Answer phones and provide front desk support.
• Coordinate billeting and living quarters for clients, employees and guests.
• Maintain office organization and stock room.
• Prepare daily vacancy/occupancy reports.
• Schedule flights and billeting.
• Track office costs and order supplies.
• Observe safety standards and regulations.

Skills

Customer service

Communication

Education

High school graduate or GED equivalent

Tools

MS Outlook

MS Word

MS Excel

Job description

Compensation and Hours

Minimum Salary: DOE

Maximum Salary: DOE

Type of Job: Full Time

Benefits: Health/Dental/Vision/401K

Anticipated Job Duration: Year Round

Job Description

Hours per day: 11.5 or as assigned

Rotation: 3x3 or as assigned

Reports to: Camp Manager

Purpose of Position:

Perform any combination of administrative support for the camp with regards to billeting and front desk duties. Follow company safety standards.

Educational Requirements:

• High school graduate or GED equivalent.

Experience and Background:

• Preferred: One year of work experience or training which demonstrates suitability for and knowledge of what is required in this type of work.
• Proficiency in MS Outlook, Word and Excel.
• Have thorough knowledge of emergency procedures.
• Respond to guests’ requests and questions immediately.
• Enjoy working with people; friendly, helpful and patient.
• Have a service oriented relationship with the camp guests.
• Able to record information accurately;
• Able to work as part of a team and independently.
• Must be able to stay calm in difficult and stressful conditions.

Certificates, Licenses and Requirements:

• Valid Driver License that meets ICE Services insurance criteria.
• Ability to lift & carry 20 pounds on regular basis, routine walking, standing, bending. There is a lack of immediate access to critical medical services, as well as urban community services.
• Must pass pre-hire drug test, breath alcohol test, occupational fitness test, criminal background check and computer-based testing.
• Rotational schedule of at least 11.50 hours per day for a minimum of 21 days consecutive as required.

Essential Duties or Functions: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbents(s) may not be required to perform all duties listed and may be required to perform additional duties as assigned.

• Answering phones, operating the cash register, credit card machine and providing front desk support by assisting with the ordering and stocking the commissary.
• Help maintain the professional appearance of the front office and maintain the organization of the stock room.
• Coordinate temporary or permanent living quarters for clients, employees and guests.
• Maintain database for vacancy/occupancy and prepare daily reports, as needed.
• Schedule, track and confirm flights and billeting.
• Track job costs.
• Order and track office supplies.
• Perform all office responsibilities accurately and timely.
• Assist employees and clients as needed.
• Observes all safety standards and regulations.