Front Desk Agent

Ward Cove Dock Group; Ketchikan (AK); On-site; USD 32,000 - 42,000; Full time

Job summary

Ward Cove Dock Group in Ketchikan, AK is seeking a Front Desk Agent to welcome visitors and support the office team with clerical tasks. The role involves directing visitors to the appropriate department and assisting with general administrative duties.

You will assist the HR Manager with onboarding, coordinate events, maintain mail and inbox communications, and provide support to HR and Accounting as part of the office staff.

Qualifications

• High school diploma or GED is required.
• Driver's license required.
• Basic understanding of Microsoft Office applications.
• Ability to communicate company policy and procedures with staff.
• Strong organizational skills.

Responsibilities

• Coordinate company events including Employee Appreciation events and events at Ward Cove for cruise ship passengers.
• Assist Human Resources Manager with employee recruiting and onboarding.
• Monitor the WCDG Info inbox and forward emails to departments.
• Provide clerical support to Human Resources and Accounting.
• Order requested supplies for office and events as needed.
• Perform other duties as assigned by the Human Resources Manager.

Skills

Microsoft Office

Organizational skills

Policy & procedures communication

Education

High school diploma/GED

Driver's License

Tools

Microsoft Office

Job description

Job Details

Job Location: Ketchikan, AK 99901

Job Category: Human Resources

Job Summary

The Front Desk Agent provides a welcoming environment for office visitors and assists with directing visitors and staff to the proper department. This position also performs clerical and organizational tasks as part of the office team.

Duties/Responsibilities

• Coordinate company events including Employee Appreciation events and events held at The Mill at Ward Cove for cruise ship passengers. Does not include housing events prepared by the Housing Manager.
• Assist Human Resources Manager with employee recruiting and onboarding.
• Parking Permit intake and maintenance.
• Monitor the WCDG Info inbox and forward corresponding emails to applicable departments.
• Collect mail and distribute accordingly.
• Perform basic cash counting and deposit duties as outlined by the Accounting Manager.
• Provide clerical support to the Human Resources and Accounting departments.
• Scan requested documents and forward them to the applicable departments.
• Order requested supplies for office and company events as needed.
• Perform other duties as assigned by the Human Resources Manager.

QualificationsRequired Skills/Abilities

• Basic understanding of all Microsoft Office Applications.
• Great comprehension of company policy and procedure and ability to communicate them with staff.
• Great organizational skills.

Education and Experience

• High school diploma/GED.
• Driver’s License required.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.