Front Desk Agent PartTime Weekends

Hampton Inn Kansas City/Overland Park; Overland Park (KS); On-site; USD 20,664 - 23,419; Full time

Job description

• Work with a supportive and friendly team.
• Be part of a globally recognized hotel brand.
• Grow your hospitality career with on-the-job training and future advancement opportunities.
• Enjoy a welcoming, team-oriented culture where your efforts are appreciated.
• Contribute to creating memorable guest experiences every day.

Responsibilities:

1. Greet and check in guests with professionalism and warmth.
2. Manage guest check-outs and ensure billing accuracy.
3. Respond to guest inquiries, requests, and complaints promptly.
4. Handle reservations, cancellations, and room assignments.
5. Communicate effectively with housekeeping and maintenance staff.
6. Balance cash drawer and perform daily shift audits.
7. Maintain a clean, organized, and safe front desk area.

Qualifications:

• Previous front desk or customer service experience preferred.
• Strong communication and problem-solving skills.
• Must be able to work weekends (Saturday and Sunday availability required).
• Reliable, punctual, and able to work independently.
• Ability to handle stressful situations calmly and professionally.
• Comfortable using computers and hotel management systems (training provided).
• High school diploma or equivalent required.

Compensation:

$15 - $17 hourly