Front Desk Agent (part-time)

Towneplace Suites by Marriott; Town of Charleston (NY); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

401k

Employee discounts

Job summary

Towneplace Suites by Marriott in Charleston is seeking an experienced Front Desk Agent. The role requires open availability, including weekends and holidays. Responsibilities include greeting guests, managing check-ins/outs efficiently, and optimizing hotel occupancy. Candidates should have a high school diploma and prior experience in a brand hotel, preferably Marriott. Company benefits include 401k, employee discounts, and flexible working hours up to 30 hours per week. This is a great opportunity to be part of a dynamic hospitality team.

Qualifications

• Must have open availability including holidays and weekends.
• Ability to speak, read, and understand English is essential.
• Previous experience as a Front Desk Agent is preferred.

Responsibilities

• Greet guests with a friendly and sincere welcome.
• Manage guest check-in/check-out efficiently and comply with safety protocols.
• Use selling techniques to optimize occupancy and rates.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or equivalent

Job description

TownPlace Charleston
TownePlace Suites Charleston Airport/Convention
5001 Fashion Drive
N Charleston, SC 29406, USA

Towneplace Suites by Marriott Charleston is seeking an experienced Front Desk Agent. Compensation is based on experience. Must have open availability, including holidays and weekends. Company benefits include 401k, employee discounts, and much more.

Essential Job Functions

• Greet guests immediately with a friendly and sincere welcome. Maintain eye contact, use a positive tone, listen actively, and respond appropriately.
• Use selling techniques to optimize occupancy and rates while ensuring accurate information is provided about hotel facilities.
• Maintain cash bank per guidelines, follow accounting procedures, handle guest room keys securely, and protect guest information.
• Coordinate with all hotel departments, stay informed about front office operations, attend meetings, and report concerns to management.
• Manage guest check-in/check-out efficiently, ensure compliance with safety protocols, and promptly address hazards.
• Part-time hours available (up to 30 hours per week).
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education

High school diploma or general education degree or equivalent combination of education and experience preferred. Must be able to speak, read, and understand English.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Qualifications

• High School or better.
• 1 year: Previous experience as a Front Desk Agent in a brand hotel, Marriott preferred.