Front Desk Agent - Part Time

La Quinta Inn & Suites By Wyndham Seattle Sea - Tac Airport; McLean (VA); On-site; USD 42,000 - 48,000; Full time

Job summary

A leading hotel is seeking an upbeat Front Desk Agent to manage guest accommodations. Responsibilities include check-ins, reservations, and providing information about hotel services. Candidates should have prior experience, excellent communication skills, and open availability. Join a dynamic team and enjoy benefits like paid time off and travel discounts.

Benefits

40 hours of paid time off after 90 days

Medical, Dental & Vision insurance after 60 days

Hotel Brand travel discounts for employee and friends & family

Washington Sick time after 90 days

Qualifications

• Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role.
• Excellent communication and organizational skills.
• Open availability for AM, PM, and overnight shifts.

Responsibilities

• Perform all check-in and check-out tasks.
• Manage online and phone reservations.
• Provide information about rooms, rates, and amenities.

Skills

Communication

Organizational skills

Tools

OnQ

Opera

Job description

We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation.

You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.

Pay Rate : $20.17 hourly

• 40 hours of paid time off after 90 days of employment.
• Washington Sick time after 90 days of employment.
• Medical, Dental & Vision insurance available after 60 days of employment.
• Hotel Brand travel discounts for employee and friends & family.

Responsibilities

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates, and amenities

Respond to clients’ complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Upsell additional facilities and services, when appropriate

Maintain updated records of bookings and payments

Qualifications

Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role

Experience with hotel reservations software, like OnQ or Opera, etc

Excellent communication and organizational skills

• Open availability : Able and available to work for AM, PM and / or overnight.

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.