Front Desk Agent - Overnight

Streamsong Golf Resort; United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Streamsong Resort in the United States is seeking a detail-oriented Night Audit to audit, balance, and report on hotel cash and credit operations across outlets including food and beverage, rooms, and front desk.

The role includes posting revenues, preparing daily reports, running the night audit, and performing Front Desk Clerk duties such as express checkouts; hourly, full-time.

Qualifications

• Experience in hotel front desk operations preferred.
• Attention to detail and accuracy in cash handling.

Responsibilities

• Audit, balance, and report on all hotel cash and credit operations across outlets (restaurants, banquets, room service, golf shop, rooms, front desk).
• Audit, balance, post and report on the front desk activities (room charges, calls, folios) with proper cash handling.
• Audit and prepare room statistics and revenue/settlement data for daily reports.
• Run the night audit final after revenues are balanced for the night.
• Perform Front Desk Clerk duties including express checkouts.

Job description

Position Summary:

Audit, balance, and report on the various areas of the hotel (e.g. food and beverage outlets, rooms, front desk, golf shop, etc.) to provide accurate, timely information and to ensure IHR and Hotel policies and procedures are followed and to prevent fraud.

Essential Duties and Responsibilities:

• - Audit, balance, and report on all outlets (e.g. restaurants, banquets, room service, golf shop, rooms, front desk) cash and credit operations to include but not limited to settling credit cards, verifying user cash data, house account charges, postings, etc. and reset all registers to ensure accurate, timely information.
• - Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, to ensure accuracy and verify proper cash handling procedures are followed.
• - Audit, balance and prepare, verify, and report on Room statistical information to provide rooms management with a picture of how they are performing.
• - Prepare and input revenue and settlement statistics for the preparation of daily reports.
• - Run night audit final after insuring all revenues are in balance nightly.
• - Perform the duties of a Front Desk Clerk including express checkouts.

Classification:

Hourly, Full-Time

Streamsong Resort was founded on a commitment to its surrounding resources. Streamsong is celebrating a decade of providing unparalleled experiences and operational excellence to guests across the globe. From awe-inspiring golf courses and legendary bass fishing and sporting clay shooting to sumptuous dining and ethereal spa experiences, Streamsong operates in concert with its environment. This deep appreciation for the land's inherent beauty has helped to create an unparalleled luxury resort, including 228 spacious accommodations in a modern lakeside lodge and clubhouse. Leading golf and hospitality management company KemperSports has managed golf course operations since 2012 and resort operations since 2021. For more information, visit www.streamsongresort.com .

KemperSports Management is an Equal Opportunity Employer

KemperSports Management participates in E-Verify with the Department of Homeland Security.