Front Desk Agent - Overnight

Streamsong Resort; Bowling Green (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Streamsong Resort in Streamsong, FL seeks an experienced Front Office Audit Clerk to balance and report cash and credit transactions across outlets, front desk, and rooms.

You will prepare daily revenue statistics, run night audits, and support the front desk team with express checkouts and accurate cash handling. Previous accounting exposure is preferred; high school education required.

Qualifications

• High School Education or equivalent experience.
• Accounting background preferred, but not required.

Responsibilities

• Audit, balance, and report cash and credit transactions across outlets.
• Audit, balance, and post front desk charges and procedures.
• Prepare and input room revenue statistics.
• Run night audit and ensure all revenues are in balance.
• Perform Front Desk Clerk duties including express checkouts.

Skills

Advanced

Greeting Advanced

Customer Interaction Advanced

Computer Literacy Advanced

Administrative Some Knowledge

Payment Processing Intermediate

Communication Advanced

Intermediate

Organizational Some Knowledge

Education

High School Education or equivalent experience

Job description

Streamsong Golf Resort
Streamsong, FL 33834, USA

• On-site
• Guest Services
• Full-Time
• Requisition #: FRONT002587

Description

Position Summary:

Audit, balance, and report on the various areas of the hotel (e.g. food and beverage outlets, rooms, front desk, golf shop, etc.) to provide accurate, timely information and to ensure IHR and Hotel policies and procedures are followed and to prevent fraud.

Essential Duties and Responsibilities:

• Audit, balance, and report on all outlets (e.g. restaurants, banquets, room service, golf shop, rooms, front desk) cash and credit operations to include but not limited to settling credit cards, verifying user cash data, house account charges, postings, etc. and reset all registers to ensure accurate, timely information.
• Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, to ensure accuracy and verify proper cash handling procedures are followed.
• Audit, balance and prepare, verify, and report on Room statistical information to provide rooms management with a picture of how they are performing.
• Prepare and input revenue and settlement statistics for the preparation of daily reports.
• Run night audit final after insuring all revenues are in balance nightly.
• Perform the duties of a Front Desk Clerk including express checkouts.

Qualifications:

• High School Education or equivalent experience.
• Accounting background preferred, but not required.

Classification:

Hourly, Full-Time

Streamsong ® Resort was founded on a commitment to its surrounding resources. Streamsong is celebrating a decade of providing unparalleled experiences and operational excellence to guests across the globe. From awe-inspiring golf courses and legendary bass fishing and sporting clay shooting to sumptuous dining and ethereal spa experiences, Streamsong operates in concert with its environment. This deep appreciation for the land's inherent beauty has helped to create an unparalleled luxury resort, including 228 spacious accommodations in a modern lakeside lodge and clubhouse. Leading golf and hospitality management company KemperSports has managed golf course operations since 2012 and resort operations since 2021. For more information, visit www.streamsongresort.com .

KemperSports Management is an Equal Opportunity Employer

KemperSports Management participates in E-Verify with the Department of Homeland Security.

Skills

Required

• Advanced
• Greeting Advanced
• Customer Interaction Advanced
• Computer Literacy Advanced
• Administrative Some Knowledge
• Payment Processing Intermediate
• Communication Advanced
• Intermediate
• Organizational Some Knowledge

Behaviors

Required

• Team Player : Works well as a member of a group

Preferred

• Dedicated : Devoted to a task or purpose with loyalty or integrity
• Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

• Job Security : Inspired to perform well by the knowledge that your job is safe
• Self-Starter : Inspired to perform without outside help

Preferred

• Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Licenses & Certifications

Required

• Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.