Front Desk Agent - Luxury Hotel Team, Growth & Perks

White Lodging Careers; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DailyPay

Advanced scheduling

Unlimited employee referral bonuses

401(k) with company match

Paid time off (PTO)

Complimentary wellness tools

Leadership development & tuition reimb

Discounts on hotel rooms, dining, and旅

Growth opportunities across multiple酒店

Employee Assistance Program (EAP)

Medical, dental, and vision insurance—

Life and disability insurance

Paid parental leave

Job summary

White Lodging’s Hotel Trinity in downtown Austin is seeking a Front Desk Agent to welcome guests, register them, and ensure a smooth check-in and check-out as part of the opening team.

This role emphasizes strong communication, a customer-first mindset, and the ability to thrive in a dynamic, guest-facing environment; benefits include DailyPay, flexible scheduling, PTO, and growth opportunities across properties.

Qualifications

• Excellent communication and customer-first mindset.
• Ability to adapt to a dynamic, guest-facing environment.
• Previous hospitality experience is helpful but not required.

Responsibilities

• Check guests in and out efficiently and friendly.
• Follow cash handling and accounting procedures.
• Develop knowledge of hotel services, locations, and rates.
• Maintain lobby and entrance cleanliness.
• Ensure security and confidentiality of guest information.
• Respond to and resolve guest concerns or complaints.
• Perform other duties as assigned.

Skills

Strong communication

Customer service

Flexibility

Team player

Outgoing personality

Hospitality experience

Job description

White Lodging’s Hotel Trinity in downtown Austin is seeking a Front Desk Agent to welcome guests, register them, and ensure a smooth check-in and check-out as part of the opening team.

This role emphasizes strong communication, a customer-first mindset, and the ability to thrive in a dynamic, guest-facing environment; benefits include DailyPay, flexible scheduling, PTO, and growth opportunities across properties.