Front Desk Agent – Luxury Hotel Growth Path

Four Seasons Group, Inc.; Ozark (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401k

Health/Dental/Vision/Life/Voluntary 보험

Management Development Program

TEAM and Travel Discounts

Vacation/Well/Holiday Pay

Referral Bonus Program

Job summary

The Lodge of Four Seasons in Lake Ozark, MO is seeking charismatic hospitality professionals to join our TEAM as Front Desk Agent. You will be a key part of guest experiences, welcoming guests, managing information, distributing keys, and answering inquiries to ensure a memorable stay.

We value energy, customer service, and the ability to work flexible schedules including days, weekends, and holidays. Training is provided to grow into future leadership through our Management Development Program;

Qualifications

• Prior front desk experience in a brand setting or luxury hotel environment; willing to train the right candidate.
• Strong knowledge of Microsoft Office and hotel platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack).
• Fluency in English; Spanish language skills highly desired.
• Flexible schedule for days, weekends, and holidays.
• High energy with strong people skills and a positive attitude.
• Ability to manage multiple projects and prioritize effectively.
• Clear communication of complex ideas in written and spoken form.

Responsibilities

• Welcome guests, manage information, issue keys, assign rooms, and answer inquiries to ensure an excellent stay.

Skills

Front desk experience

Microsoft Office

Hotel software

English fluency

Spanish language skills

Flexible schedule

Customer service

Team leadership potential

Tools

OnQ

Opera

Fosse

Lightspeed

HotSOS

GXP

BOB

Kipsu

Slack

Job description

The Lodge of Four Seasons in Lake Ozark, MO is seeking charismatic hospitality professionals to join our TEAM as Front Desk Agent. You will be a key part of guest experiences, welcoming guests, managing information, distributing keys, and answering inquiries to ensure a memorable stay.

We value energy, customer service, and the ability to work flexible schedules including days, weekends, and holidays. Training is provided to grow into future leadership through our Management Development Program;