Front Desk Agent Lodging - Part Time Winter 26-27

Alterra Mountain Company; Sandpoint, Northern (ID, KY); Ibrido; USD 23.000 - 26.000; Part-time

Vantaggi offerti da questo lavoro

Free Alterra Mountain Resort pass

Employee housing

Discounted onsite childcare

Accrued paid sick leave

401(k) match

Medical benefits

Vacation time

Paid parental leave

Descrizione del lavoro

Schweitzer in Sandpoint, Idaho, seeks a Front Desk Agent for part-time seasonal work. You will welcome guests, handle inquiries, reservations, and payments, and promote resort amenities from the lobby desk.

Experience in customer service and basic computer skills are preferred; duties require lifting up to ~25 lbs and flexible shifts including mornings, evenings, weekends, and holidays.

Competenze

• High school diploma or GED preferred.
• Minimum one year in customer service position.
• Basic computer skills; experience with reservation systems helpful.

Mansioni

• Greet guests face to face and via phone.
• Check guests in/out using the computer system.
• Process revenues from room rentals and purchases.
• Provide directions and activity suggestions.
• Assist guests with luggage and housekeeping turnover.

Conoscenze

Customer service

Communication

Formazione

High school diploma/GED

Strumenti

SMS

Onity

Lynx

Microsoft Excel

Microsoft Word

Descrizione del lavoro

## Front Desk Agent Lodging - Part Time Winter 26-27Apply: Sandpoint, ID: Posted Today: JR136143SeasonalWelcome to Schweitzer—where passionate mountain recreation pros work hard and play harder. Known for our friendly, inclusive culture, we’re growing thoughtfully to enhance mountain access and village life. Join the Schweitzer difference and help shape our future.Perks include:• Free Alterra Mountain Resort pass• Employee housing• Discounted onsite childcare• Accrued paid sick leave• 401(k) match• Great discounts and access to pro deals• Depending on employment status you could qualify for full medical benefits, vacation time, and paid parental leave.**Employment Status:** Part Time Seasonal**Wage Range:** $17.50 to 18.75/hour**Minimum Age:** 18**Background Check Required:** No**Driver Verification Required:** No**Position Summary**:The Front Desk Associate serves as the first point of contact for guests, providing a warm and welcoming experience. Responsibilities include greeting guests, handling inquiries and complaints, promoting resort amenities through suggestive selling, and efficiently managing reservations and check-in/check-out procedures. The role involves operating office equipment, processing payments, maintaining security protocols, and completing necessary administrative tasks. Flexibility is required for varied shifts, including mornings, evenings, weekends, and holidays.**Essential Functions and Major Responsibilities**:* Greet guests face to face as well as via phone* Operate the phone switchboard, transferring calls and responding to inquires* Use computer system to check guests in/out and assist with making reservations* Accurately and efficiently collect revenues from room rentals and other purchases.* Provide directions and activity suggestions* Utilize systems such as SMS/Onity/Lynx for front desk operations* Provide security for guests by controlling room keys* Verify cash banks, making safe cash drops, preparing cash reports, and processing credit card verification procedures.**Secondary Responsibilities**:* Assist guests with luggage* Housekeeping room turnovers* Other duties as assigned**Specific Job Skills**:License/Certifications- Drivers license preferredTechnical- Basic computer skills necessary. Will use systems such as SMS, Onity and Lynx. Also will utilize Microsoft Office programs such as Excel and Word.Physical Capabilities- Some lifting required ~25+lbs, standing for long periods of time (up to 10 hours) Additional- Ability to maintain a calm demeanor even while receiving guest complaints **Education/Related Experience**:Minimum education required- High school diploma/GED preferredMinimum time in related position- Preferred one year in customer service positionConsidered by many as the best skiing in Idaho and the best family-friendly resort in the Pacific Northwest, Schweitzer ranks as one of the nation’s top winter destinations with 2,900 acres of incredible terrain thanks to two massive bowls and renowned tree skiing. Located in the rugged Selkirk Mountains of the northern Idaho panhandle, and only 80 miles from Spokane, WA, Schweitzer overlooks the town of Sandpoint, ID and offers breathtaking views of three states, Canada and the impressive Lake Pend Oreille.