Front Desk Agent: Guest Experience & Reservations

Buffalo Lodging Associates, LLC; Windsor (CT); On-site; USD 35,000 - 45,000; Part time

Benefits offered by this job

Paid Weekly

Medical, Dental & Vision Insurance

Competitive 401(k) Retirement Savings Plan

Paid Vacation and Sick Time

Paid Holidays

Tuition Reimbursement

Hotel Discounts

Employee Assistance Program

Job summary

Buffalo Lodging Associates, LLC is looking for a Front Desk Agent to provide superior service in a hotel environment. This role involves greeting guests, managing check-in/check-out processes, and addressing guest needs promptly. The ideal candidate will have customer service experience, strong computer skills, and a valid driver’s license.

Buffalo Lodging emphasizes true hospitality and offers comprehensive benefits, including medical insurance and paid vacation. Join a community dedicated to operational excellence and guest satisfaction.

Qualifications

• Experience in a hotel setting preferred.
• Strong computer skills including intranet and hotel management systems.
• Valid driver's license and acceptable driving history required.

Responsibilities

• Greet guests and manage check-in/check-out procedures.
• Handle cash and credit card transactions securely.
• Respond to guest requests and provide relevant information.
• Take reservations and manage updates in the system.

Skills

Customer Service experience

Computer knowledge

Valid driver's license

Education

High School diploma or equivalent

Tools

Property management system

WORD

EXCEL

Job description

Buffalo Lodging Associates, LLC is looking for a Front Desk Agent to provide superior service in a hotel environment. This role involves greeting guests, managing check-in/check-out processes, and addressing guest needs promptly. The ideal candidate will have customer service experience, strong computer skills, and a valid driver’s license.

Buffalo Lodging emphasizes true hospitality and offers comprehensive benefits, including medical insurance and paid vacation. Join a community dedicated to operational excellence and guest satisfaction.