Front Desk Agent | Daytona Speedway Fairfield Inn

Daytona Speedway Fairfield Inn; Daytona Beach (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

The Daytona Speedway Fairfield Inn is seeking a Front Desk Agent to greet guests, manage check-ins and check-outs, and provide helpful information during guests' stays. You will work a flexible schedule including weekends and holidays, and handle payments according to hotel procedures.

Strong communication skills and a friendly, professional demeanor are essential. Prior hospitality or customer service experience is preferred, and bilingual English/Spanish is a plus.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.

Responsibilities

• Provide superior guest services including check-in/check-out courteously and efficiently.
• Process all payments according to established hotel requirements; provide information and services to guests.

Skills

Customer service

Communication

Bilingual English/Spanish

Computer skills

Education

High school diploma or equivalent

Job description

Front Desk Agent | Daytona Speedway Fairfield Inn

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Resolve discrepancies on the room status report with Housekeeping.
• Other duties as assigned.

Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.I apologize for the truncation. Following is the complete and accurate JSON output: ```json {