Front Desk Agent - Create Memorable Guest Experiences

Six Flags Corp; Sandusky (OH); On-site; USD 16,000 - 23,000; Full time

Job summary

Six Flags Corp at Cedar Point Castaway Bay is hiring a Front Desk Agent to provide exceptional guest service, handle check-ins/outs, answer questions, process charges, and operate the hotel PMS. Must be 18+, able to work nights and weekends, and pass a drug test and background check. Competitive hourly pay starting at $14.25/hour in Ohio.

Join a world-class team delivering memorable guest experiences at Cedar Point's Castaway Bay.

Qualifications

• Must provide exceptional guest service
• Able to work nights, weekends, and holidays
• Must be 18 years of age or older
• Must be able to pass a drug test and background check

Responsibilities

• Check guests in and out of Castaway Bay and address guest questions
• Answer guest questions in person and on the phone
• Collect and record charges and perform general office procedures
• Learn and use the hotel Property Management System

Skills

Guest service

Communication

Phone etiquette

Job description

Six Flags Corp at Cedar Point Castaway Bay is hiring a Front Desk Agent to provide exceptional guest service, handle check-ins/outs, answer questions, process charges, and operate the hotel PMS. Must be 18+, able to work nights and weekends, and pass a drug test and background check. Competitive hourly pay starting at $14.25/hour in Ohio.

Join a world-class team delivering memorable guest experiences at Cedar Point's Castaway Bay.