Front Desk Agent - Castaway Bay

Six Flags Corp; Sandusky (OH); On-site; USD 16,000 - 23,000; Full time

Job summary

Six Flags Corp at Cedar Point Castaway Bay is hiring a Front Desk Agent to provide exceptional guest service, handle check-ins/outs, answer questions, process charges, and operate the hotel PMS. Must be 18+, able to work nights and weekends, and pass a drug test and background check. Competitive hourly pay starting at $14.25/hour in Ohio.

Join a world-class team delivering memorable guest experiences at Cedar Point's Castaway Bay.

Qualifications

• Must provide exceptional guest service
• Able to work nights, weekends, and holidays
• Must be 18 years of age or older
• Must be able to pass a drug test and background check

Responsibilities

• Check guests in and out of Castaway Bay and address guest questions
• Answer guest questions in person and on the phone
• Collect and record charges and perform general office procedures
• Learn and use the hotel Property Management System

Skills

Guest service

Communication

Phone etiquette

Job description

$14.25/hour

Ages 18+

At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exceptional service to all guests staying at Castaway Bay.

You’ll also…

• Check guests in and out of Castaway Bay and answer any guest questions or concerns throughout their stay.
• Answer guest questions in person and on the phone.
• Collect and record all charges as well as perform general office procedures.
• Learn and utilize the hotel Property Management System.

Responsibilities:

Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, you’ll…

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.

• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future.

Qualifications:

• Must be at least 18 years of age
• Ability to bend, crouch, and stoop, push cart weighing up to 50 lbs., and use cleaning chemicals
• Ability to provide exceptional guest service
• Ability to work nights, weekends, and holiday periods to meet business needs
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law