Front Desk Agent

Peachtree Group Hospitality Management; Tempe (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality management company is seeking a Front Desk Agent for their Tempe location. The role involves managing guest check-ins and check-outs, ensuring satisfaction, and providing exceptional service. Ideal candidates will have a friendly demeanor and a commitment to high-quality service.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Retirement Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Responsibilities

• Processing check-ins/outs and securing payment.
• Assisting guests with reservations and requests.
• Ensuring guest satisfaction and following brand standards.

Job description

Join to apply for the Front Desk Agent role at Peachtree Group Hospitality Management.

Description

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner. The role requires following high standards of quality to ensure guest satisfaction. The successful candidate will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Job Details

Peachtree Group offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also provide a generous 401(k) retirement match. To support work-life balance, we offer Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality