Front Desk Agent

ADERO Scottsdale Resort; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant team at an established resort where you will assist guests with professionalism and courtesy. This role demands excellent customer service skills, as you will be the first point of contact for guests. Your ability to communicate in both English and Spanish will be invaluable in providing a welcoming environment. The position requires standing for extended periods and working efficiently under pressure in a fast-paced setting. If you are passionate about hospitality and enjoy helping others, this opportunity is perfect for you.

Qualifications

• Previous experience in the customer service industry is preferred.
• Must be able to communicate effectively in English and Spanish.

Responsibilities

• Assist guests efficiently and courteously at the front desk.
• Maintain high standards of service and hospitality at all times.

Skills

Customer Service

Bilingual (English and Spanish)

Basic Computer Skills

Education

High School Graduate

Job description

Assists the guest efficiently, courteously and professionally in all front desk related functions. Maintains a high standard of service and hospitality at all times.

Education & Experience

• High school graduate
• Previous experience working in a in customer service industry
• Must write, read and speak English and Spanish
• Basic computer skills

Physical Requirements

• Able to stand for long period of times
• Able to bend and reach constantly
• Able to lift approximately 30 pounds
• Able to work under pressure in a fast paced environment