FRONT DESK AGENT

Gate Hospitality Group; Sawgrass (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Vacation/Holiday/Sick

Medical/Dental/Vision/STD/LTD/Life

Drug Free Workplace

Job summary

The Lodge & Club in Sawgrass, FL is seeking qualified candidates with a great attitude to join our staff. Team members enjoy a safe, beautiful working environment, resort privileges, and a range of other benefits.

Responsibilities include checking in and out guests, delivering high-quality service, cashiering and concierge duties, and using basic computer systems. The schedule is full-time with a flexible shift from 7 AM to 11 PM, including weekends and holidays.

Qualifications

• Prior customer service or hotel/resort experience preferred.
• Must meet grooming standards.
• Excellent people skills and problem-solving ability.
• Strong organizational and time management skills.
• Computer experience required for check-in/out tasks.

Responsibilities

• Check in/out guests and provide high quality guest service.
• Perform cashiering and concierge duties.
• Demonstrate strong problem-solving and time management.
• Maintain grooming standards and professional appearance.

Skills

Customer service

People skills

Organizational skills

Independent work

Grooming standards

Computer skills

Cashiering / concierge

Tools

Cashiering systems

Job description

What is the #1 trait of our staff members? A great attitude! Staff at The Lodge & Club enjoy a safe and beautiful working environment, various resort privileges, and an assortment of other benefits! We are looking for qualified candidates with a great attitude to join our staff! Team members at The Lodge & Club are enthusiastic, respectful, enjoy working hard and having fun.

Responsibilities for this Position

• Previous customer service skills or hotel/resort experience preferred, check in/out guests and provide high quality guest service. Computer skills and general cashiering/ concierge duties, as well as problem-solving skills. Strong organizational and time management skills.

Requirements:

• Requires strong organizational skills.
• Must be able to work independently.
• Able to be on your feet for long periods of time.
• Excellent people skills.
• Must meet grooming standards.
• Meet/exceed customer expectations.
• Computer experience required.
• Must meet or exceed the team expectations.

Hours

Flexible schedule from 7AM to 11PM, Weekdays, Weekends, Holidays

Full-Time

Benefits

• Paid Vacation/Holiday/Sick
• Medical/Dental/Vision/STD/LTD/Life

Drug Free Workplace - EOE