Front Desk Agent

Piatt Hotel Group; Pittsburgh (Allegheny County); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k) with match

Medical

Dental

Vision

Paid Time Off (PTO)

Paid Holidays

Paid Parking

Paid UFC GYM Membership

Team Member Travel Discounts

Job summary

Hilton Garden Inn Pittsburgh Downtown is seeking a Front Desk Agent to welcome guests, answer phones, make reservations, and handle check-in/check-out with a focus on exceptional service.

We offer a comprehensive benefits package and opportunities for growth within Piatt Hotel Group, a family-owned management company with properties across Western PA.

Qualifications

• Highly organized with strong oral and written communication.
• Ability to work autonomously and sell effectively.
• Outstanding people skills.
• Trustworthy and results-driven.
• Must be able to work in a fast-paced environment and available for all shifts.
• May include nights, weekends and/or holidays.

Responsibilities

• Welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout, and answering general questions about the hotel and surrounding area.

Skills

Highly organized

Strong communication

Autonomous work

Excellent people skills

Trustworthy

Ability to work fast-paced

Job description

The Hilton Garden Inn Pittsburgh Downtown is looking for a Front Desk Agent to join their team! Hilton is ranked #1 on Fortune's Best Companies to Work For® in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level.

As a Front Desk Agent you will welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout of guests and answering general questions about the hotel and surrounding area.

Required Skills:

• Should be highly organized, have strong oral and written communication skills
• Ability to work autonomously and sell effectively
• Outstanding people skills
• Trustworthy and results-driven
• Must be able to work in a fast-paced environment and available for all shifts.
• May include nights, weekends and/or holidays

Benefits:

We offer a competitive benefits package including 401(k) with match, Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Paid Parking, Paid UFC GYM Membership and Team Member Travel Discounts.

Equal Opportunity Employer