Front Desk Agent

Piatt Hotel Group; Canonsburg (Washington County); Presencial; USD 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) with match

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Paid Holidays

Paid Parking

UFC GYM Membership

Team Member Travel Perks/Discounts

Resumo da oferta

Hilton Garden Inn Pittsburgh Southpointe is seeking a Front Desk Agent to welcome guests and provide outstanding service. You will handle check-in/check-out, reservations, and guest inquiries, while maintaining a high standard of professionalism in a fast-paced environment.

The role includes two overnight shifts per week, with related shifts potentially on nights, weekends and holidays. Competitive benefits and travel perks are offered through Piatt Hotel Group.

Qualificações

• Hilton Brand experience preferred.
• Strong organization and communication skills.
• Ability to work autonomously and sell effectively.
• Outstanding people skills.
• Trustworthy and results-driven.
• Able to work in a fast-paced environment and on all shifts.
• Willing to work 2 overnight shifts per week.
• May include nights, weekends and/or holidays.

Responsabilidades

• Welcomes guests and provides outstanding service at the front desk.
• Answers phones, makes reservations, processes check-in/check-out and answers general questions about the hotel and area.
• Will work two overnight shifts per week.

Conhecimentos

Hilton Brand experience

Organized

Oral and written communication

Autonomous

People skills

Fast-paced environment

Overnight shifts

Descrição da oferta de emprego

The Hilton Garden Inn Pittsburgh Southpointe is looking for a Front Desk Agent to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For® in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy competitive benefits, PTO, holidays and paid training.

As a Front Desk Agent you will welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout of guests and answering general questions about the hotel and surrounding area. The Front Desk Agent will work two over night shifts per week.

Required Skills:

• Hilton Brand experience preferred
• Should be highly organized, have strong oral and written communication skills
• Ability to work autonomously and sell effectively
• Outstanding people skills
• Trustworthy and results-driven
• Must be able to work in a fast-paced environment and available for all shifts.
• Must be able to work 2 overnight shifts per week
• May include nights, weekends and/or holidays

We offer a competitive benefits package including 401(k) with match, Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Paid Parking, Paid UFC GYM Membership (Pittsburgh locations) and Team Member Travel Perks/Discounts.

Equal Opportunity Employer