Front Desk Agent

CoralTree Hospitality; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading hospitality company as a Front Desk Agent in Orlando. You will create authentic experiences for guests, assist with check-ins, and promote hotel services. Enjoy a range of benefits including health coverage and travel discounts.

Benefits

Team Member Travel Program

Unlimited Friends and Family discounted rates

Comprehensive Health Coverage

401(k) plan with company match

Employee Assistance Program

Paid vacation, sick days, and holidays

Discounts from top brands

Special rates at the Lake Nona Performance Club

Discounts at Tavistock Group Restaurants

Team member meals, uniforms, and parking

Qualifications

• Experience in providing service and creating authentic guest experiences.
• Excellent communication skills and ability to multi-task.

Responsibilities

• Warmly welcome guests and assist with check-in/out.
• Create memorable experiences and resolve guest complaints.
• Collaborate with team members to meet guest needs.

Skills

Communication

Flexibility

Multi-tasking

Job description

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Overview

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests, assist with check-in/out, and promote hotel services and amenities to ensure they feel welcome and comfortable.

At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day.

• Explore Freely: Enjoy our Team Member Travel Program with complimentary and discounted stays at CoralTree properties.
• Share the Experience: Benefit from UNLIMITED Friends and Family discounted rates.
• Comprehensive Health Coverage: Access medical, dental, vision, life, and disability benefits, including pet insurance.
• Build for the Future: Contribute to our 401(k) plan with a company match.
• Support When You Need It: Utilize our Employee Assistance Program.
• Enriched Lifestyle: Receive paid vacation, sick days, and holidays.
• Exclusive Discounts: Access discounts from top brands like Apple, Live Nation, Samsung, Hertz, and more.

As a member of the Lake Nona Wave Hotel team, you'll also benefit from:

• Enhanced Wellness: Special rates at the Lake Nona Performance Club.
• Culinary Delights: Discounts at Tavistock Group Restaurants.
• Complimentary, Convenience, and Comfort: Team member meals, uniforms, and parking.

Responsibilities

• Warmly welcome guests, assist with check-in/out, and respond promptly to guest needs.
• Create memorable experiences with a warm personality, resolve guest complaints, and foster loyalty.
• Share knowledge of services and amenities to enhance guest experience.
• Collaborate with team members to meet guest needs effectively.
• Multi-task efficiently with attention to detail.

Qualifications

• Flexibility with work days and hours.
• Experience in providing service and creating authentic guest experiences.
• People person with excellent communication skills.
• Ability to multi-task, ensure accuracy, and serve with a positive attitude.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Hospitality
• Industries: Travel Arrangements and Hospitality