Front Desk Agent

Twin Tier Hospitality; Ohio; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Twin Tier Hospitality LLC is hiring a Front Desk Agent for its Ohio properties. The role focuses on delivering friendly guest interactions, smooth check-in/out, and accurate posting of charges while resolving issues promptly.

The position offers flexible scheduling and opportunities for growth, with employee discounts available. Hotel experience is welcome but not required, and reliable, trainable staff will thrive in a relaxed management culture.

Qualifications

• Hotel front desk experience preferred but not required.
• Must be reliable and willing to learn.
• Strong communication skills.

Responsibilities

• Greet and thank guests in a sincere, friendly manner.
• Check guests in on arrival and out on departure.
• Post charges to guest accounts.
• Anticipate and address guests' needs, resolving problems and complaints.

Skills

Communication

Reliability

Willingness to learn

Job description

Job Description

No long hours, flexible schedule, no stuffy uniform, easy going management, and great employee discounts.

Looking for all shifts Front Desk agents. Hotel experience preferred but not required. Must be reliable, willing to learn and good at communication.

Growth opportunities are easy to achieve!

Front Desk Agent Responsibilities:

• Greeting and thanking guests in a sincere, friendly manner.
• Checking guests in on arrival and out on departure.
• Posting charges to appropriate guest accounts.
• Anticipating and addressing guests' needs, and resolving their problems and complaints.

Company Description

TTH is a hotel Company of 7 hotels throughout NY & Ohio.