Dental Front Office Coordinator

Westphalia Holdings; United States; On-site; USD 25,000 - 32,000; Full time

Job summary

Westphalia Holdings in Naperville, IL, invites you to join a Private Dental Group offering Modern Technology and an exceptional team culture. As Front Office Coordinator, you’ll be the first and last smile patients see, handling check-in through check-out with warmth and efficiency.

$18.00–$23.00 per hour, based on experience, in a fast-paced, patient-focused practice. Expect a friendly, organized environment backed by a supportive team and opportunities for professional growth in a

Qualifications

• Experience in a front office or hospitality role is preferred.
• Knowledge of dental insurance and scheduling processes.
• Strong communication and customer service skills.

Responsibilities

• Welcome patients warmly and create a positive first impression.
• Answer incoming calls professionally and efficiently.
• Schedule and confirm appointments and optimize the daily calendar.
• Verify insurance benefits and assist with billing and patient payments.
• Support treatment coordination and patient communication.
• Maintain accurate patient records and collaborate with the clinical team.

Skills

Customer service

Scheduling

Insurance verification

Phone etiquette

Multitasking

Tools

Denticon

Job description

Front Office Coordinator — Dental Office

Naperville, IL

Private Dental Group | Modern Technology | Exceptional Team Culture

Pay: $18.00–$23.00 per Hour

Are you the kind of person who can brighten someone’s day with a smile before they even sit in the dental chair?

We’re seeking a friendly, organized, and service-oriented Front Office Coordinator to join our thriving private dental practice in Naperville, Illinois. As the first and last person our patients interact with, you’ll play an essential role in creating an outstanding experience from check-in through check-out.

If you enjoy building relationships, staying organized, and working alongside a supportive team in a modern, technology-driven practice, we’d love to meet you.

Why You’ll Love Working With Us

Doctor-Owned Practice

Enjoy the stability and personal atmosphere of a privately owned dental group where patient care—not corporate quotas—comes first.

Modern Technology

Work in a beautifully designed, technology-forward office that makes your day more efficient and your patients’ visits more enjoyable.

Outstanding Team Culture

We believe great workplaces are built on trust, respect, teamwork, and positive attitudes. We proudly embrace the Fish Philosophy, creating an engaging environment where everyone contributes to our success.

Reputation for Excellence

Join a practice known for exceptional patient care and a loyal patient base built on outstanding service.

What You’ll Do

• Welcome patients warmly and create an outstanding first impression.
• Answer incoming phone calls professionally and efficiently.
• Schedule and confirm appointments while optimizing the daily schedule.
• Verify insurance benefits and assist with billing and patient payments.
• Support treatment coordination and patient communication.
• Assist with recall and reactivation efforts to maintain a productive schedule.
• Maintain accurate patient records (Denticon experience is helpful but not required).
• Work closely with the clinical team to ensure a seamless patient experience.

We’re Looking For Someone Who Is

• Friendly, positive, and genuinely enjoys helping people.
• Organized with excellent attention to detail.
• Comfortable multitasking in a fast-paced dental environment.
• Professional with strong communication and customer service skills.
• Knowledgeable in dental insurance and scheduling processes.
• Experienced in a dental front office role (preferred), or brings exceptional hospitality or customer service experience.

Compensation & Benefits

Compensation

• $18.00–$23.00 per hour, based on experience

Benefits Include

• Medical Insurance (HMO, PPO & HSA options)
• Dental & Vision Coverage
• Paid Time Off
• Paid Holidays
• 401(k) with 3% Employer Safe Harbor Contribution (after 90 days)
• Supportive, team-oriented culture
• Opportunities for professional growth and long-term career development

If you’re looking for more than just another front desk job—and want to become part of a practice where patients appreciate your work, teammates support one another, and your contributions truly matter.