Front Desk Coordinator

North American Dental Group (NADG); Acworth (GA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive paid time off

Comprehensive benefits package, including 401(k)

Opportunities for career growth

Supportive work atmosphere

Job summary

A leading dental organization seeks a Front Desk Coordinator in Acworth, Georgia. This entry-level, part-time role involves managing patient interactions, handling insurance verifications, and performing general clerical tasks. Ideal candidates should possess strong customer service skills and experience in the dental field is preferred. Comprehensive benefits and growth opportunities are provided.

Qualifications

• 1–5 years of customer service, insurance, or dental experience preferred.
• Ability to learn new programs as needed.

Responsibilities

• Handle financial information and perform insurance verification.
• Perform clerical tasks including sorting and distributing mail.
• Answer phone calls, greet patients, and confirm appointments.
• Explain procedures and services to patients.
• Present financial policies and collect payments.

Skills

Customer service

Insurance verification

Dental software

Microsoft Office

Education

High School Diploma or equivalent

Associate’s degree (preferred)

Job description

Front Desk Coordinator

“Open Up” – A Whole New Dental Experience

Imagine working in a place which delivers best‑in‑class patient care and focuses on putting every patient first. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group (NADG) to support excellent patient care.

Responsibilities

• Dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end‑of‑day reports, always keeping patients worry‑free.
• Perform clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedule, verify, and confirm patient appointments.
• Explain procedures and/or services to patients using dental knowledge.
• Present financial policies and arrangements to patients; collect co‑payments and verify insurance coverage as appropriate.
• Track appointments for no‑shows, cancellations, and late arrivals.

Qualifications

• High School Diploma or equivalent (Associate’s degree preferred).
• 1–5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed.

Benefits

• Competitive paid time off for full‑time and part‑time team members, increasing as you grow in your career with us.
• Comprehensive benefits package, including 401(k).
• Constant opportunities for career growth and continuing education.
• An exciting atmosphere that allows for freedom and individuality – enabling our team to always strive to do the best for our patients.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Administrative

Industries

Medical Practices

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.