Dental Front Office Coordinator - Patient Experience Pro

Westphalia Holdings; United States; On-site; USD 25,000 - 32,000; Full time

Job summary

Westphalia Holdings in Naperville, IL, invites you to join a Private Dental Group offering Modern Technology and an exceptional team culture. As Front Office Coordinator, you’ll be the first and last smile patients see, handling check-in through check-out with warmth and efficiency.

$18.00–$23.00 per hour, based on experience, in a fast-paced, patient-focused practice. Expect a friendly, organized environment backed by a supportive team and opportunities for professional growth in a

Qualifications

• Experience in a front office or hospitality role is preferred.
• Knowledge of dental insurance and scheduling processes.
• Strong communication and customer service skills.

Responsibilities

• Welcome patients warmly and create a positive first impression.
• Answer incoming calls professionally and efficiently.
• Schedule and confirm appointments and optimize the daily calendar.
• Verify insurance benefits and assist with billing and patient payments.
• Support treatment coordination and patient communication.
• Maintain accurate patient records and collaborate with the clinical team.

Skills

Customer service

Scheduling

Insurance verification

Phone etiquette

Multitasking

Tools

Denticon

Job description

Westphalia Holdings in Naperville, IL, invites you to join a Private Dental Group offering Modern Technology and an exceptional team culture. As Front Office Coordinator, you’ll be the first and last smile patients see, handling check-in through check-out with warmth and efficiency.

$18.00–$23.00 per hour, based on experience, in a fast-paced, patient-focused practice. Expect a friendly, organized environment backed by a supportive team and opportunities for professional growth in a