Front Desk Agent

CUSA, LLC; Mount Vernon, Columbia (IL, TN); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in hotel management is seeking a friendly and energetic Front Desk Agent to join their team. This part-time role requires flexibility and a commitment to exceptional customer service. As a Front Desk Agent, you'll play a crucial role in ensuring guest security and satisfaction, answering inquiries, and providing recommendations about the hotel and local area. If you thrive in a dynamic environment and enjoy working with people, this opportunity is perfect for you. Join a company that values its associates and is dedicated to delivering outstanding service to guests.

Qualifications

• Customer service experience preferred.
• Ability to work independently and in a team.

Responsibilities

• Provide excellent guest service and follow hotel procedures.
• Answer guest questions and make recommendations.

Skills

Customer Service

Problem Solving

Flexibility

Team Collaboration

Fast Learning

Job description

Now Hiring: Hotel PART TIME Front Desk Agent

We are currently looking for friendly energetic desk agents to join our team of professionals!

• Part Time (20-30 hrs per week)
• Can you work a flexible schedule?
• Holidays and Weekends availability
• Customer Service experience preferred
• Fast Learner
• Independent with team collaboration
• Strong problem solving abilities

CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Mount Vernon Grand Hotel. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.

Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.