Front Desk Agent

Courtyard by Marriot Harrisburg West/Mechanicsburg; Mechanicsburg (Cumberland County); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Dental insurance

Vision insurance

Pay starting at $15/hour

Job summary

Courtyard by Marriot Harrisburg West/Mechanicsburg is hiring Front Desk Agents in Mechanicsburg, PA. Responsibilities include greeting guests, checking them in and out, and handling bookings and inquiries.

Open availability, hospitality experience, and a friendly, service-minded attitude are essential. Position offers benefits like dental and vision insurance with starting pay at $15/hour, dependent on experience.

Qualifications

• Front desk experience in a hotel setting.
• Open availability is required.
• Marriott, Hilton, and/or IHG experience preferred.
• Flexible schedule including evenings, weekends, and holidays required.

Responsibilities

• Greet, check-in, and check-out guests on arrival and departure.
• Distribute keys and room assignments.
• Record credit card and personal information during check-in.
• Manage room bookings in-person, online, and via calls.
• Answer guests' questions about amenities, rewards, and special requests.
• Perform regular bookkeeping duties and coordinate with housekeeping.

Skills

Front desk experience

Guest service

Flexible schedule

Availability

Job description

Front Desk Agents

Mechanicsburg, PA

Courtyard is currently seeking part- and full-time Front Desk Agents to service their Mechanicsburg, Pennsylvania location. In this role, you will be responsible for checking in/out guests and responding to guests’ requests.

What We Can Offer YOU:

• Dental insurance


• Vision insurance


• Pay: Starting at $15/hour, offer dependent on experience

The right candidate will have:

• Open availability is required


• Previous experience working at front desk in a hotel setting


• Marriott, Hilton, and/or IHG experience is preferred


• Positive attitude and service-minded work ethic


• Flexible schedule including evenings, weekends, and holidays required

Our Front Desk Agents will:

• Greet, check-in, and check out guests when they arrive and leave the premises


• Distribute keys and room assignments


• Record credit card and personal information


• Manage room bookings in-person, online, and through incoming calls


• Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs


• Perform regular bookkeeping duties


• Connect with the housekeeping department to ensure guest accommodation is ready

Gear up for a great stay at Courtyard Harrisburg West Mechanicsburg. Our hotel in Mechanicsburg, PA just off US Highway 15, makes for easy access to the popular local attractions such as the Carlisle Fairgrounds, Hersheypark, Camp Hill and Roundtop Ski Resort. Prior to hitting the theme parks or meeting up with a potential client, take a moment to relax and unwind in our spacious rooms featuring luxurybedding, flat-panel TVs, mini-refrigerators and microwaves. If you need to stay productive, complete some work tasks using your room's free Wi-Fi and ergonomic workstations. Head over to our on-site restaurant, The Bistro, for various breakfast and dinner options. Serving delicious American cuisine, as well as Starbucks coffee and evening cocktails, it's the perfect spot to fuel up before an eventful day. Those wanting to work up a sweat during their visit can do so at our fitness center. Enjoy your visit at our hotel in Mechanicsburg, PA.