Assistant General Manager

Workstream; Mechanicsburg (Cumberland County); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Job summary

Courtyard Harrisburg West Mechanicsburg is seeking an Assistant General Manager in Mechanicsburg, PA. The role requires leadership over hotel operations and guest relations at a full-time level.

Two years of hotel management experience or equivalent, plus a bachelor’s degree in hotel or business administration, are preferred. The position includes a competitive hourly pay with benefits and opportunities to drive brand standards locally.

Qualifications

• At least 2 years of prior hotel management experience or equivalent education/experience.
• Bachelor’s degree/higher education in Hotel Administration or Business Administration preferred.
• Experience required may vary based on operation size and complexity.

Responsibilities

• Speak to guests – ask for their feedback and build relationships.
• Ensure a safe and secure environment for guests, colleagues, and assets.
• Act as public relations representative to raise brand awareness locally.
• Demonstrate brand citizenship by maintaining compliance with standards.
• Drive team involvement in community organizations and businesses.
• Collaborate with hotel team to meet or exceed guest expectations.
• Establish performance and development goals and provide mentoring and feedback.
• Lead capital plans and asset management initiatives with management company.

Skills

Hotel management

Customer relations

Team leadership

Education

Bachelor’s degree in Hotel Administration or Business Administration

Job description

Assistant General Manager

Mechanicsburg, PA

Courtyard is currently seeking a full-time Assistant General Manager to join their team in Mechanicsburg, Pennsylvania!

What We Can Offer YOU:

• Dental insurance
• Vision insurance
• Pay: $21 - $24/hour, offer dependent on experience

The right candidate will have:

• At least 2 years of prior hotel management experience, or equivalent combination of education and experience
• Bachelor’s degree/higher education qualification/equivalent in Hotel Administration, Business Administration preferred
• Experience required may vary based on size and complexity of operation

Our Assistant General Manager will:

• Speak to guests – ask for their feedback and build relationships.
• Ensure a safe and secure environment for guests, colleagues, and hotel assets.
• Act as public relations representative to raise awareness of hotel and brand in local community.
• Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.
• Drive team member involvement in community organizations, activities, and businesses.
• Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.
• Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
• Lead capital plans and asset management initiatives, including working with management company to maintain or improve property’s market leadership position.

Gear up for a great stay at Courtyard Harrisburg West Mechanicsburg. Our hotel in Mechanicsburg, PA just off US Highway 15, makes for easy access to the popular local attractions such as the Carlisle Fairgrounds, Hersheypark, Camp Hill and Roundtop Ski Resort. Prior to hitting the theme parks or meeting up with a potential client, take a moment to relax and unwind in our spacious rooms featuring luxurybedding, flat-panel TVs, mini-refrigerators and microwaves. If you need to stay productive, complete some work tasks using your room's free Wi-Fi and ergonomic workstations. Head over to our on-site restaurant, The Bistro, for various breakfast and dinner options. Serving delicious American cuisine, as well as Starbucks coffee and evening cocktails, it's the perfect spot to fuel up before an eventful day. Those wanting to work up a sweat during your visit can do so at our fitness center. Enjoy your visit at our hotel in our hotel in Mechanicsburg, PA.