Front Desk Agent

Workstream; Winding Hill (PA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Job summary

Hyatt Studios in Mechanicsburg, PA is hiring Front Desk Agents for both part-time and full-time roles. You will greet guests, check them in/out, and handle inquiries while distributing keys and managing bookings.

The position offers competitive pay starting at $15/hour and requires a customer-focused, flexible schedule including evenings, weekends, and holidays. Ideal candidates have prior hotel front desk experience and a service-oriented mindset, with strong communication skills and a

Qualifications

• Experience working at front desk in a hotel setting.
• Positive attitude and service-minded work ethic.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Greet guests upon arrival and assist with check-in and check-out.
• Distribute keys and room assignments to guests.
• Record guest credit card and personal information accurately.
• Manage room bookings in person, online, and via phone calls.
• Answer guests' questions about hotel amenities and services.
• Perform regular bookkeeping duties related to front desk operations.
• Coordinate with housekeeping to ensure rooms are ready for guests.

Skills

Front desk experience

Service-oriented

Flexible scheduling

Job description

Front Desk Agent

Mechanicsburg, PA

Hyatt Studios is currently seeking part- and full-time Front Desk Agents to service their Mechanicsburg, Pennsylvania location. In this role, you will be responsible for checking in/out guests and responding to guests’ requests.

What We Can Offer YOU:

• Dental insurance
• Vision insurance
• Pay: Starting at $15/hour, offer dependent on experience

The right candidate will have:

• Previous experience working at front desk in a hotel setting
• Positive attitude and service-minded work ethic
• Flexible schedule including evenings, weekends, and holidays

Our Front Desk Agent will:

• Greet, check-in, and check out guests when they arrive and leave the premises
• Distribute keys and room assignments
• Record credit card and personal information
• Manage room bookings in-person, online, and through incoming calls
• Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
• Perform regular bookkeeping duties
• Connect with the housekeeping department to ensure guest accommodation is ready