Front Desk Agent

HVMG - Hospitality Ventures Management Group; Louisville (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality management group is seeking a Front Desk Agent to provide exceptional service to guests. In this entry-level role, you will create memorable stays by welcoming guests and ensuring a smooth check-in and check-out process. Ideal candidates are team players who enjoy interacting with people and can handle various tasks efficiently. Opportunities for career advancement and flexible schedules are available.

Benefits

Opportunities for career advancement

Flexible full-time and part-time schedules

Up to 40% earned wages paid BEFORE payday

Paid Time Off (PTO) and Paid Holidays

Full Healthcare Benefits

401k Retirement Plan with a 4% match

Hotel and Food & Beverage Discounts

Qualifications

• Basic reading, writing, and math skills required.
• 1-3 months related experience preferred.

Responsibilities

• Welcome and serve guests with exceptional service.
• Ensure guests are checked in and out in a friendly manner.

Skills

Communication

Customer Service

Education

High school diploma or GED

Job description

Join to apply for the Front Desk Agent role at HVMG - Hospitality Ventures Management Group

Excellent opportunity to "WOW" guests! This role appeals to team players who have a great smile and absolutely LOVE people!

What you will be doing

You will help create an excellent and memorable stay for our guests by welcoming and serving each guest with exceptional service, either in person or by phone, and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Basic reading, writing, and math skills are required. You may need to work nights, weekends, and/or holidays. This job requires the ability to talk, hear, and interact with guests regularly. You should be able to use hands and fingers to handle objects, and occasionally walk, sit, reach with hands and arms, lift/move up to 10 pounds, and stand for long periods.

Education & Experience

High school diploma or GED, or equivalent combination of education and experience. One to three months of related experience and/or training is preferred.

Our Associates Love

• Opportunities for career advancement across HVMG
• Flexible full-time and part-time schedules
• Up to 40% earned wages paid BEFORE payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full Healthcare Benefits (medical, dental, vision)
• 401k Retirement Plan with a 4% match and no vesting
• Hotel and Food & Beverage Discounts and Perks

Additional Information

We are an Equal Opportunity Employer, providing equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, or disability.

Job Details

• Seniority level: Entry level
• Employment type: Other
• Job function: Management and Manufacturing
• Industries: Hospitality