Front Desk Agent and Van Driver

Peachtree Group; Louisville (KY); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hospitality company in Louisville is seeking a Front Desk Agent and Van Driver. This role involves processing guest check-ins and check-outs, ensuring guest satisfaction, and providing transportation services. The ideal candidate will excel in customer service and possess strong communication skills. Join a team that values quality service and offers comprehensive benefits including medical and retirement plans.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Retirement Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Qualifications

• Maintain high standards of quality for guest satisfaction.
• Anticipate guest needs and exceed expectations.

Responsibilities

• Process check-ins and check-outs, secure payments.
• Operate a van to transport guests to and from the airport.
• Provide information about local tourist areas.

Skills

Customer Service

Attention to Detail

Communication

Job description

Description

Front Desk Agent and Van Driver:

This position is responsible for processing check-ins and check-outs, securing payments, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner. The role requires maintaining high standards of quality to ensure guest satisfaction, anticipating guest needs, exceeding expectations, and implementing creative solutions to provide exceptional service while adhering to brand standards.

1. Operate a van or small bus to collect and deliver hotel guests to and from the airport.
2. Transport guests to tourist areas and other destinations, providing information about the local area.
3. Meet all the comfort requirements of hotel guests and customers.
4. Drive safely and efficiently.
5. Assist guests as needed.

Peachtree Group offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also provide a generous 401(k) retirement match. To support work-life balance, we offer Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
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