Front Desk Agent

Vail Resorts; Kirkwood (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Free employee passes

Free ski lessons

Discounted lift tickets

40% retail discount

Wellness benefits

401(k) plan

Employee assistance

Training & development

Housing available

Job summary

Vail Resorts in the United States is hiring for a Winter Seasonal role for 2026/2027. You will work face to face with guests, check guests in and out, answer phones, and handle guest needs while maintaining a professional appearance. Housing is available and the role offers strong training and wellness benefits.

Starting wage is $20.00–$23.00 per hour with full-time hours available. The company provides free employee passes, ski and snowboard lessons, 40% retail discounts, a 401(k) plan,

Qualifications

• Must be able to communicate fluently in English.
• Friendly, strong people skills.
• Somewhat strong computer skills.

Responsibilities

• Work face to face with customers
• Check guests in and out
• Answer phones
• Handle all customer needs
• Always maintain a professional appearance and demeanor
• Help resolve discrepancies with guest bills
• Other duties as assigned

Skills

Fluent English

People skills

Computer skills

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first‑time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first‑time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Specifications

• Starting Wage: $20.00/hr - $23.00/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities

• Work face to face with customers
• Check guests in and out
• Answer phones
• Handle all customer needs
• Always maintain a professional appearance and demeanor
• Help resolve discrepancies with guest bills
• Other duties as assigned

Job Requirements

• Must be able to communicate fluently in English
• Friendly, strong people skills
• Somewhat strong computer skills

The expected pay range is $20.00/hr - $23.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.