Front Desk Agent

Vail Resorts; Northern (KY); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Ski passes

Discounted lift tickets

Discounts on lodging, food, gear

401(k)

Employee Assistance Program

Training and development

Referral program

Job summary

Vail Resorts is hiring Front Desk Associates for the winter season at our mountain resort. You’ll be the first point of contact for guests, greeting them warmly and helping make their stay memorable.

Starting wage ranges from $20.00 to $23.00 per hour for seasonal positions, with housing availability and growth potential. This role offers the chance to earn, learn, and contribute while enjoying ski passes, free lessons, and employee discounts as part of our benefits program.

Qualifications

• Must be able to communicate fluently in English.
• Somewhat strong computer skills.
• We follow all federal, state, and local laws including restrictions on child/minor labor.

Responsibilities

• Work face to face with customers
• Check guests in and out
• Handle all customer needs
• Always maintain a professional appearance and demeanor
• Help resolve discrepancies with guest bills
• Other duties as assigned

Skills

English fluency

Computer skills

Job description

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for allguests andhelp make their stay a memorable one. If you are new to hospitality,FrontDeskAssociate is a great starting point withhuge potentialfor upward mobility.

Job Specifications

• Starting Wage: $20.00/hr - $23.00/hr
• Employment Type: Winter Seasonal 2026/2027
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities

• Work face to face with customers
• Check guests in and out
• Handle all customer needs
• Alwaysmaintaina professional appearance and demeanor
• Help resolve discrepancies with guest bills
• Other duties as assigned

Job Requirements

• Must be able to communicate fluently in English
• Somewhat str ongcomputer skills
• The expected pay range is$20.00/hr - $23.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
• In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
• We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.