Front Desk Agent

Sage Hospitality Group; Denver (CO); On-site; Full time

Job summary

Join a leading hotel as a Front Desk Agent in Denver, where you will provide exceptional service to guests. Responsibilities include check-in, check-out, and handling inquiries. Enjoy a supportive work environment with great employee perks and growth opportunities.

Benefits

Referral Program: $500-$1000

Free Monthly RTD EcoPass

Free Onsite Parking

Discounted hotel rates

Medical, Dental, Vision, 401K

Paid time off for vacation, sick days, holidays

Qualifications

• Excellent customer service skills and fluency in English.
• Ability to handle stressful situations tactfully.

Responsibilities

• Responding to guest inquiries and providing accurate information.
• Greeting guests and completing check-in procedures.
• Handling cash transactions accurately.

Skills

Customer Service

Mathematical Aptitude

Attention to Detail

Education

High School Diploma

Job description

Join to apply for the Front Desk Agent role at Sage Hospitality Group.

Position Starting Rate: $20.00

Job Close Date: June 15, 2025 or until filled

In-state applicants only.

Welcome to Springhill Suites Denver Downtown, a bold and inspiring hotel where contemporary design meets world-class service. Enjoy an energized downtown location, spacious suites, dynamic meeting spaces, and a partnership with Metro State University's Hospitality Learning Center, offering a unique teaching and learning environment.

At Sage, we foster a culture of belonging where our team members serve with creativity and passion, delivering unforgettable experiences and taking pride in our communities.

Employee Perks include:

• Referral Program: $500-$1000
• Free Monthly RTD EcoPass
• Free Onsite Parking
• Sage Savings Spot Deals
• Discounted hotel rates at Marriott/Starwood & Sage Hotels
• Medical, Dental, Vision, 401K, Flex Spending (FT)
• Paid time off for vacation, sick days, holidays (FT)
• Supportive work environment encouraging growth and recognition

Responsibilities include:

• Responding to guest inquiries and providing accurate information and services.
• Greeting guests and completing check-in procedures.
• Facilitating check-out and closing guest accounts.
• Handling cash transactions accurately.
• Answering inquiries, accepting reservations, and promoting hotel services.
• Operating PBX equipment for calls and guest services.
• Maintaining friendly and courteous demeanor at all times.

Qualifications:

• High School diploma or equivalent.
• No prior experience required.
• Mathematical aptitude, cash handling knowledge, and familiarity with computerized systems.
• Excellent customer service skills and fluency in English.
• Ability to handle stressful situations tactfully.
• Highly organized with attention to detail.

Physical Demands:

• Ability to read, operate computers, calculators, and telephones.
• Stand for 90% of shift, occasional bending, lifting up to 25 lbs.
• Reach all hotel areas to assist guests.

Work Environment:

• Indoor, climate-controlled, predominantly standing work.

Additional Details:

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Management and Hospitality