Front Desk Agent

AC Hotel Uptown Dallas; Dallas (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Retirement Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Job summary

AC Hotel Uptown Dallas is seeking a Front Desk Agent to join our opening team in Dallas, TX. You will welcome guests, manage check-ins/outs, process payments, verify billing, and assist with reservations with courtesy and efficiency.

The role emphasizes brand standards, guest satisfaction, and proactive problem solving. We offer a comprehensive benefits package and growth opportunities as part of Peachtree Group's hospitality portfolio.

Responsibilities

• Process check-ins/check-outs and secure payments.
• Verify and adjust billing; assist guests with reservations and requests.

Job description

Description

Front Desk Agent

AC Hotel | Uptown Dallas, TX

About Us

Be part of the opening team at AC Hotel Dallas, where modern European design meets thoughtful, purposeful hospitality. Our Front Desk team creates a seamless and welcoming experience through polished service, attention to detail, and a genuine understanding of each guest’s needs. If you are poised, approachable, and passionate about delivering effortless hospitality from arrival to departure, we invite you to help bring the AC Hotels brand to life in Dallas.

Job Overview

The Front Desk Agentis responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Peachtree Group is an Equal Opportunity Employer and an E-Verify employer. All employment decisions are based on qualifications, merit, business needs, and compliance with applicable federal, state, and local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.