Front Desk Agent

Hilton Garden Inn Midtown; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Hilton Garden Inn is seeking an energetic individual to enhance guest experiences. As part of a people-focused culture, you will greet guests, handle registrations, and ensure a positive atmosphere while adhering to brand standards.

Qualifications

• Energetic and enthusiastic individual focused on guest experience.

Responsibilities

• Greet guests with enthusiasm.
• Register guests efficiently.
• Provide information based on guest expectations.

Skills

Customer Service

Problem Solving

Professionalism

Job description

The new Hilton Garden Inn is looking for a energetic, enthusiastic, people focused individual. If you want to create a exceptional experience for our guest then this is the job for you. We want you to have fun with our guest. Our culture and core values are people focused, action oriented, and a positive attitude to mention a few.

The hotel is off the I-71 corridor in Evanston. We are half a mile from Xavier University.

Duties :

• Greet our guest with enthusiasm.
• Register our guest efficiently.
• Provide information to our guest once you qualify what the guest expectations are.
• Solve problems based on the given situation.
• Follow brand standards while having fun.
• Follow basic accounting and billing practices.
• Handle money accordingly.
• Be professional and use professional language