Front Desk Agent

KMG Hotels; Chesterfield (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join KMG Hotels as a Front Desk Agent at the Marriott Town Place Suites, Chesterfield. You will be responsible for guest check-in/out, managing reservations, and providing excellent customer service. This position offers competitive pay with flexible shifts and travel discounts for Marriott hotels.

Benefits

Travel discounts to Marriott hotels worldwide

Qualifications

• Previous hospitality experience is advantageous.
• Well-presented and professional appearance.
• Must have flexible hours and ability to work most weekends.

Responsibilities

• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.

Skills

Strong written and verbal communication skills

Excellent customer service skills

Education

High school qualification or equivalent

Tools

Microsoft Office

Job description

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This range is provided by KMG Hotels . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $17.00/hr

About The Job:

The Marriott Town Place Suites in Chesterfield MO is seeking enthusiastic, energetic people to join our front office team, Full and Part-time positions available, flexible shifts. Benefits include Travel discounts to Marriott hotels worldwide. Ideal positions for people who like a fast-paced ever-changing environment.

Duties include greeting and registering guests, communicating via phone and text message, taking care of guests' service requests, processing payments, and using the Marriott guest service systems.

Responsibilities:

• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Organizing transport services for guests at their request.
• Providing guests with information about the hotel.
• Keeping abreast of attractions that may be of interest to guests.
• Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
  
  

Requirements:

• High school qualification or equivalent.
• Previous hospitality experience would be advantageous.
• Strong written and verbal communication skills.
• Well-presented and professional appearance.
• Competency with Microsoft Office.
• Ability to learn on the job.
• Excellent customer service skills.
• Must have flexible hours and ability to work most weekends.
  
  

About KMG Hotels:

KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates and owners.

About KMG Hotels:

KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates and owners.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

• Industries

  Hospitality

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