Front Desk Agent

Ontario Trillium Foundation; Chapel Hill (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Supportive team environment

Opportunity for advancement

Job summary

Ontario Trillium Foundation is seeking a Front Desk Agent in Chapel Hill, North Carolina. This role involves greeting guests, managing check-ins and payments, and providing excellent customer service. The ideal candidate should be friendly, professional, and able to work in a fast-paced hotel environment. Benefits include competitive pay, flexible scheduling, and a supportive team atmosphere. This position also offers opportunities for career advancement within hotel operations.

Qualifications

• Friendly and professional demeanor.
• Passion for hospitality and customer service.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Greet and assist guests during arrival and departure.
• Process payments and issue room keys.
• Respond promptly to guest questions and concerns.
• Coordinate with housekeeping and maintenance.
• Maintain accurate reservation records.

Job description

Job Summary

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check‑ins and check‑outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast‑paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits

• Competitive pay
• Flexible scheduling
• Supportive team environment
• Opportunity for advancement

Responsibilities

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records