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A leading company in the hospitality industry seeks a Front Desk Agent for their Buffalo location. The role involves providing exceptional guest service, handling reservations, and managing check-in/check-out procedures. Ideal candidates will have customer service experience, preferably in a hotel setting, and will embody the company’s core values of Excellence, Passion, Integrity, and Inclusion.
Homewood Suites by Hilton / Buffalo-Airport, 760 Dick Road, Cheektowaga, NY 14225
We are looking for a front desk agent to join our Team! Our Homewood Suites by Hilton is located off I-90, two miles from Walden Galleria Mall and Buffalo Niagara International Airport. Downtown Buffalo businesses, Erie County Medical Center, and KeyBank Center are within 20 minutes. Buffalo Zoo and Buffalo Canalside are also nearby. Our hotel has 77 spacious suites, including a separate bedroom and in-suite kitchens. We are an extended stay hotel. We serve a daily complimentary breakfast to our guests. The Homewood Suites by Hilton / Buffalo- Airport is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.
The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include :
The ideal candidate is one who embodies Buffalo Lodging’s culture and core values : Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows :
Pay range : $16.50-$17.50
At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following :