Front Desk Agent

Hospitality Ventures Management Group; Louisville (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality management group is seeking customer service associates to provide exceptional experiences for guests at their Louisville location. Responsibilities include welcoming guests, assisting during check-in/check-out, and ensuring a memorable stay. The role offers flexible schedules, career advancement opportunities, and comprehensive benefits.

Benefits

Flexible full-time and part-time schedules

Paid Time Off (PTO) and Paid Holidays

Full Healthcare Benefits

401k Retirement Plan with a guaranteed match

Hotel and Food and Beverage Discounts

Qualifications

• Ability to effectively interact with guests.
• Basic reading, writing, and math skills required.
• Experience in customer service is preferred.

Responsibilities

• Welcome and serve each guest with exceptional service.
• Ensure guests are checked in and out in a timely manner.
• Handle guest inquiries and provide timely solutions.

Skills

Customer Service

Communication

Teamwork

Education

High school diploma or GED

Job description

Who this job will appeal to

A team player with a great with a smile and who absolutely LOVES people!

What you will be doing

You will help to create a an Excellent and memorable stay for our guests by; Welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following:regularly required to talk , hear and interact with guests. Frequently is required to use hands and fingers to handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. frequently lift and/or move up to 10 pounds, and stand for long periods of time.

Education & Experience

High school diploma or general education degree (GED); or equivalent combination of education and experience.

One to three months in related experience and/or training.

Our Associates Love

• Amazing opportunities for career advancement across HVMG
• Flexible full-time and part-time schedules
• Up to 40% earned wages paid BEFORE payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full Healthcare Benefits (including medical, dental, and vision coverage)
• 401k Retirement Plan with a guaranteed 4% match and no vesting
• Hotel and Food and Beverage Discounts and Perks

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Source: Hospitality Ventures Management Group