Front Desk Agent

Alphabeinsightinc; Boston (MA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Growth opportunities

Professional development

Training and ongoing guidance

Collaborative work environment

Job summary

Brixton Corp in Boston, MA seeks a friendly Front Desk Agent to be the first point of contact for visitors, clients and team members. You will maintain an organized reception area, support daily office operations, and help reflect the professionalism and service standards of Brixton Corp.

This role emphasizes strong communication, reliability, and the ability to multitask in a fast-paced environment, with opportunities for growth and ongoing training.

Qualifications

• Friendly and professional demeanor required.
• Strong written and verbal communication skills.
• Reliable, punctual and organized with attention to detail.

Responsibilities

• Welcome and assist visitors, clients, and guests in a professional manner.
• Answer and direct incoming phone calls and inquiries.
• Support scheduling, appointments, and internal coordination.
• Maintain an organized reception area and handle mail and packages.
• Collaborate with teams to support general administrative tasks.

Skills

Communication skills

Organizational skills

Multitasking

Time management

Reliability

Professional demeanor

Team player

Customer service

Attention to detail

Basic computer skills

Job description

Brixton Corp is seeking a professional and personable Front Desk Agent to join our team in Boston, MA. In this role, you will be one of the first points of contact for visitors, clients, and team members. You will help maintain an organized front desk, support daily office operations, and ensure every interaction reflects the professionalism and service standards of Brixton Corp. This position is ideal for someone who is friendly, organized, dependable, and comfortable communicating with different people throughout the day.

Responsibilities

• Welcome and assist visitors, clients, and guests in a professional manner
• Answer and direct incoming phone calls
• Respond to general inquiries and provide accurate information
• Manage front desk activities and maintain an organized reception area
• Assist with scheduling, appointments, and internal coordination
• Receive and distribute mail, packages, and correspondence
• Maintain accurate records and basic administrative documentation
• Support different departments with general administrative tasks
• Communicate professionally with clients and team members
• Help ensure daily office operations run smoothly
• Maintain a welcoming and professional environment

• Strong verbal and written communication skills
• Professional and friendly attitude
• Strong organizational and time-management abilities
• Ability to multitask and prioritize responsibilities
• Attention to detail
• Reliable and punctual
• Comfortable working both independently and as part of a team
• Basic computer and administrative skills
• Strong customer service and interpersonal skills
• Willingness to learn and develop new skills

• Competitive salary of $40,000 - $44,000 per year
• Full-time employment
• Growth and advancement opportunities
• Professional development and skill-building opportunities
• Supportive and collaborative work environment
• Training and ongoing guidance
• Opportunity to strengthen customer service, communication, organization, and administrative skills
• Potential for increased responsibilities as you grow within the company